Remote Work Resources
指南 & 援助
- Contact the Helpdesk 760.795.6850 for assistance with Two Factor Authentication (2FA)
- How to Access MiraCosta Email
- Employee Password Reset
Resetting, recommendations, and requirements - Personal Computer Security Guidelines
Including patches, virus protection, and encryption - 冲浪 for Employees
Including handouts & 演示 - Employee Help Desk
Creating basic service requests, facilities work orders, media production requests, and employee change requests
Web Application 指南
Communications (Email, Voicemail, Phone)
- Employee Voicemail
Including on-campus features, off-campus features, universal features, and associate faculty-specific features - District Supported Email-Enabled Cell Phones
- Microsoft 交换 [Email, Calendaring, etc.]
- Telecommunications - Voice over IP (VoIP)
- Unified Messaging [convergence of telephone & 电子邮件系统)
- Cisco IP Phone 7960G Tutorial
- Cisco IP Phone CP-8861 Tutorial
Computer Security
- Report IT Security Issues
- System Virus Protection
- 垃圾邮件屏蔽
- 防火墙 & SSL Certificates
Network Connectivity
- Internet Connectivity
- Storage Area Network (SAN)
- Virtual Private Networks (VPN)
- Wireless Networking
Including using wireless, FAQs, and policies
服务器托管 & 政府
- 仁科
- 交换
- eListen
- IIS, OSX (Apache)
- Storage Area Network (SAN)